Reference

Terms That Govern Your 91game Account

These terms form the binding agreement between you and 91game the moment you open an account and access our lobby — covering everything from how UPI and Paytm…

Account EligibilityDeposit & Withdrawal RulesUPI & Paytm CoveredAccount Closure RightsIndian Law Applies

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What These Terms Cover and Who They Apply To

91game Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Access to 91game is subject to local law and is available only where permitted in your jurisdiction within India. By completing registration, you confirm that you are accessing the platform in a region where doing so is lawful, and that all account details you provide are

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accurate. Our terms apply to every interaction you have with us — from browsing the lobby to placing a wager, requesting a withdrawal through PhonePe or Google Pay, contacting support, and receiving any promotional credit. We reserve the right to update these terms; when we do,
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we will notify you via the email address on your account, and continued use after the notice period constitutes acceptance of the revised terms.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any clause in these terms is unclear, or if you need to dispute a decision made under them, our support team is available around the…

HOW WE HANDLE THIS

Data, Security and Your Rights Under These Terms

We handle your account data in line with applicable Indian data protection norms, keeping your personal details secure and never sharing them with third parties outside of the scope described in our…

Data Handling

Personal data you submit at registration — name, contact details, payment method identifiers — is stored on encrypted servers. We use it solely to operate your account and process payments via UPI, Paytm, or PhonePe. No data is sold.

Cookie Policy

We use session and analytics cookies to keep you logged in and to understand how our lobby is navigated. You can manage cookie preferences through your browser settings; disabling certain cookies may affect how the platform functions for you.

Account Security

Your account is protected by password authentication and, where enabled, two-factor verification. Never share your login credentials. If you suspect unauthorised access, contact live chat immediately and we will lock the account within minutes.

Data Retention

We retain transaction records and account activity logs for the period mandated by applicable Indian financial regulations. Once that period expires, data is purged from our systems unless an open dispute requires us to keep it longer.

Your Right to Request Changes

Email our support team to request a correction to any personal information we hold. We will action verified correction requests within seven working days and confirm the update to the email address on your account.

Account Closure

You may close your account at any time by contacting support. Any balance remaining will be returned to your verified withdrawal method — PhonePe, Paytm, or UPI — before the account is fully deactivated, subject to standard verification checks.

Common Questions About Our Terms

Below are the questions we hear most often about how our terms work, what your rights are, and how specific situations — from payment disputes to account changes — are handled under this agreement.

Yes. All payment methods we support — UPI, Paytm, PhonePe, and Google Pay — are subject to the same terms. The specific processing steps may differ, but your rights regarding disputes, refunds, and verification are identical across all rails.

We can update our terms and will notify you by email before changes take effect. If you continue using your account after the notice period, you are treated as having accepted the new terms. You may close your account if you do not agree.

Account eligibility depends on local law and is available where local law permits. You must provide accurate personal details during registration; any account opened with false information may be suspended and any pending balance withheld pending verification.

Your personal data is retained for the period required by applicable Indian financial regulations after closure, then deleted. You may request a copy of your data before closure by contacting our support team via email or live chat.

Send a written complaint to our support email with your account ID, the date of the incident, and the clause you believe was applied incorrectly. We will acknowledge within 24 hours and aim to resolve the matter within seven working days.

Yes. Fraudulent deposits, use of automated scripts to interact with the lobby, multiple accounts for the same individual, and attempts to exploit technical errors are all prohibited. Accounts found in breach may be suspended and balances reviewed before any withdrawal is processed.

Contact support by email or live chat, state the field to be corrected, and provide supporting documentation. Verified corrections are applied within seven working days and confirmed to the email address registered on your account.

Terms That Govern Your 91game Account

How to Reach Us About These Terms

Data, Security and Your Rights Under These Terms

Data Handling

Cookie Policy

Account Security

Data Retention

Your Right to Request Changes

Account Closure

Common Questions About Our Terms

01 Do these terms apply to UPI and Paytm deposits the same way they apply to PhonePe?

02 Can 91game change these terms without my consent?

03 Who can open an account under these terms?

04 What happens to my data if I close my account?

05 How do I raise a formal dispute about a term being applied to my account?

06 Are there any activities that are prohibited under these terms?

07 How do I request a correction to personal information on my account?

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