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How 91game Handles Your Personal Data

At 91game, we take the handling of your personal data seriously — from the moment you open an account to every transaction you make via UPI, Paytm or…

Data collected only as neededEncrypted account storageYour rights, clearly statedContact us any timeIndia-region applicable

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What This Policy Covers and Where It Applies

91game Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This privacy policy applies to all accounts created and used through 91game.co, including activity conducted via UPI, Paytm and PhonePe payment rails. We collect personal data you submit during account registration — such as your name, email address and contact number — as well as transactional

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records generated when you deposit or withdraw funds. Technical data, including your device type, browser and IP address, is gathered automatically to keep your session secure. Data sharing is limited: we pass information to payment processors and identity-verification partners only to the extent required to process
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your account. Access to our platform depends on local law and is available where local law permits. We do not sell your personal data to third parties for marketing purposes.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you want to request access to your data, ask us to correct inaccuracies, or raise a concern about how we handle your information, our privacy…

DATA HANDLING PRACTICES

How We Secure and Manage Your Account Data

Security at 91game runs across every layer of your account — from how cookies track your session to how long we keep your records after you close your account.

Data We Collect

We collect only what your account needs: your name, contact details, payment method identifiers for UPI and Paytm, and session logs. We do not collect data beyond what is operationally necessary to run your account.

Cookie Practices

Cookies on 91game.co keep your session active, remember your language setting and let us measure which pages you visit. You can adjust cookie preferences through your browser at any time without losing your account.

Account Security

Your account password is stored as a one-way hash — we cannot read it. All connections to 91game.co run over TLS encryption, and suspicious login attempts trigger an automatic account-lock notification to your registered email.

Data Retention

We keep your account records for as long as your account remains active and for the period required by applicable law after closure. Once the retention window closes, records are deleted from our production systems.

Your Rights

You may request a copy of the data we hold, ask us to correct it, or ask us to delete it where no legal retention obligation applies. Submit your request via email or live chat and we will confirm receipt within 48 hours.

Third-Party Sharing

Data leaves 91game only to complete your transaction — for example, passing your UPI reference to our payment processor or sharing a PhonePe withdrawal token with our banking partner. We do not share data for advertising.

Your Privacy Questions, Clearly Answered

The questions below cover what we see most often from account holders in India who want to understand how their data is handled, what choices they have, and how to act on those choices directly with our team.

We collect your name, email address, mobile number and, where identity verification is required, a copy of a government-issued ID. Payment method details such as your UPI ID are recorded when you make a deposit or withdrawal.

Your data is used to operate your account, process deposits and withdrawals via Paytm or PhonePe, detect fraud, and send service communications. We do not use it to build advertising profiles or sell it to marketing companies.

Yes. Send a data-access request to our support team via email or live chat. We will compile your account data and deliver it in a readable format within seven working days of verifying your identity.

Contact us through live chat or email and specify that you want your data deleted. Where no legal retention obligation applies — such as transaction records required by financial regulations — we will delete your data and confirm in writing.

Some of our payment processors and identity-verification partners operate internationally. When data is transferred, we ensure adequate protections are in place and that sharing is limited to what is needed to complete your transaction or verify your account.

We retain transaction and identity records for the period mandated by applicable law following account closure. After that window, records are removed from active systems. You can ask our team for the specific retention period that applies to your account.

Reach out to our privacy support team first via email or the live chat on 91game.co. If you are not satisfied with our response, you have the right to escalate your complaint to the relevant data protection authority under applicable local law.

How 91game Handles Your Personal Data

How to Contact Us About Your Data

How We Secure and Manage Your Account Data

Data We Collect

Cookie Practices

Account Security

Data Retention

Your Rights

Third-Party Sharing

Your Privacy Questions, Clearly Answered

01 What personal data does 91game collect when I open an account?

02 How do you use the data collected from my account activity?

03 Can I request a copy of all the data 91game holds about me?

04 How do I ask 91game to delete my personal data?

05 Does 91game share my data with third parties outside India?

06 How long does 91game keep my account records after I close my account?

07 Who do I contact if I believe my privacy rights have not been respected?

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